Frequently Asked Questions

Please go through the Frequently asked questions to understand how our investment portal works.

Following are the answers to most common questions that may arise in any investor’s mind to know BitXGroup Limited better. If you are still unable to find the answer you are looking for , please contact us through our support page. We will be happy to help you!

General Questions


BitXGroup Limited is officially registered in United Kingdom & its registration number is 11090993. BitXGroup Limited is a leading online investment platform involved in mining & trading of the most popular cryptocurrency - Bitcoins.

BitXGroup Limited is open for public who are 18 and fulfill the legal age to take part in our program.

BitXGroup Limited has been officially incorporated in 2017. You can check it on the Companies House website: https://beta.companieshouse.gov.uk/company/11090993

BitXGroup Limited is mainly involved in mining & trading of the most popular & lucrative cryptocurrency in the digital world today. We are a team of Bitcoin enthusiasts who have been mining Bitcoins since its inception in 2009. Subsequently, we also have been trading Bitcoins & making great profits.

BitXGroup Limited is a platform which is risk-free. However, to avoid unforseen loss, the company continuously fills in its contingency fund. In the case of force majeure situations, BitXGroup Limited's investors can expect to receive money back except the profits they received earlier.

Account Questions


In order to begin, you should register on our website by filling the registration form. Just click on "Register". After that, you can start investing with us. Please make sure that you must have an e-currency account and must be of legal age of at least 18 years old.

Please check the information you have entered. You may contact our support team at support@bitxgroup.trade if you need our assistance. We will be glad to help you.

1) You can open a free PM account here: www.perfectmoney.is

2) You can open a free Payeer account here: www.payeer.com

3) You can open a free Advanced Cash account here: www.advcash.com

4) You can open a free Bitcoin account here : www.coinpayments.net, www.Block.io, www.blocktrail.com

5) You can open a free Litecoin account at www.coinpayments.net, www.Block.io, www.blocktrail.com

6) You can open a free Ethereum account at www.coinpayments.net, www.Block.io, www.blocktrail.com

7) You can open a free BitcoinCash account at www.coinpayments.net

No, each member can have only one account in BitXGroup Ltd. Any attempt of fraud will result in permanent blocking of the account & the funds deposited in the account will be frozen.

Please contact us at support@bitxgroup.trade or create a ticket and we will update your account within 5 hours.

Click on "Can't access account" link, enter your username or e-mail and follow instruction. You'll receive your account reset information by email.

Deposit Questions


The minimum deposit amount is only $20 for Standard Plan, $300 for Business Plan and $50 for Traders Plan.

Your account will be updated immediately as you deposit. Bitcoin, Ethereum, Litecoin, BitcoinCash deposits will be accepted when the total number of confirmations is 3-8.

Yes you can make multiple deposits at any given time. There is no limit to the amount and the number of transactions you make within our program. You can make a deposit from different and multiple payment processors as well.

If you mean depositing via a specific processor and withdrawing via a different processor, for example, you deposited via Perfect Money and you wish to withdraw via Payeer, we are sorry but this is currently not allowed in our system. You can only withdraw your profits to the processor where the source deposit is from. If you make multiple deposits using different processors, each deposit and its corresponding profits will only be available to the source deposit processor. Therefore, this will only enable you to withdraw each funds to each processor specifically.

No, we do not offer compounding.

Withdrawal Questions


Just login to your BitXGroup Limited account and proceed your withdrawal at the Withdraw section.

All withdrawal requests are processed instantly.

Yes withdrawal of funds is available 7 days a week.

The minimum withdrawal amount is

PM, Payeer, Advcash, ETH, LTC, BCH = $2

BTC = $3

BitXGroup Limited has no any fees for withdrawal of profit.

No, you can only request a withdrawal to a payment processor that you have previously deposited from.

Referral Questions


Yes we have a 3 level referral program in BitXGroup Limited.

For direct referrals you will get 5% interest on the amount deposited by the referral. For second level referral you will get 2% and for third level referral you will get 1% referral commission.

You do not need to have an active investment in order to participate in the referral program. Anyone registered our site can start benefiting immediately from participating in our referral program by referring others. Referral commissions are paid to referring party when referred party makes an investment deposit.

You will receive email notification. You can check number of your referrals & your referral earnings on the 'Referral' section of your account.